The foundation of good eCommerce is to have an accurate and up to date electronic catalog in your Materials Management System.
It ensures that the product you choose to order in your system will be the product that is delivered to your laboratory.
The accuracy lies in matching the product codes held in your system with the product codes in our system.
When we start our eCommerce partnership, our local team will work with you to produce an up to date and accurate electronic catalog ensuring clean accurate orders from day one.
We are working on solutions to ensure your catalog and our catalog are kept synchronized ensuring continuing ordering accuracy.
In order to have robust eCommerce, we need to ensure that our systems are communicating effectively. No matter if you join to us via a marketplace such as GHX or have a single connection to our systems, our team of experts will work with your expert team to ensure a secure and stable connection exists.
For the marketplace connections, our partner such as GHX will work with your team to enable a secure stable connection to the GHX platform. We as well as many other Healthcare Suppliers are already connected with GHX so once your connection is achieved all that is left is to test the connection by placing test orders. Once that is successfully verified, you will be able to enjoy the benefits of eCommerce!
For more information on a marketplace connection
For a single connection, the process is essentially similar. Our EDI partner will work with your team to establish a connection between our systems, the test orders are placed and verified and then you also will be able to enjoy the benefits of eCommerce!
For more information on single connection solutions
You probably won‘t notice any difference to your ordering if you already order via a material management system (MMS).
If you used to print orders from the MMS and manually fax them, then you‘ll be saving money immediately! No time wasted standing by the fax checking to see if it had gone through and reduced costs from faxing and paper as the orders will now be diverted through the eCommerce connection.
If you don‘t have an MMS, Siemens Healthcare Diagnostics can still help you to experience eCommerce by using our Web Shop*. The Web Shop is connected to our system so any order you enter there, is automatically entered in our system and your shipment will be prepared.
Web Shop Connection
*Not available for sale in all countries
One benefit of making orders electronically is that you are able to receive electronic documents in return. Immediate order confirmation, advanced shipping notices, electronic delivery notes and invoices all help to optimize your supply chain by automating processes that are normally handled manually and due to the laborious nature, might lead to errors.
Immediate Order confirmation verifies both the accuracy and receipt of your order. If there are any errors, they can be handled immediately reducing time, money and the inconvenience of running out of supplies.
Advanced Shipping Notices give you precise information about your delivery and the configuration of the goods meaning that you can immediately locate a product directly on receipt of your order.
Electronic Invoices enable you to automatically compare the ordered items to the delivered items and the billed items enabling you to resolve any discrepancies immediately.